mx12.levins's FAQ

Last updated on 22-03-2021


Where do you ship to?
At this time we are only able to ship to USA and Canada.

How long does it take to process orders?
Packaging will normally be 2->4 business days. If for any reason we expect processing to take longer than this we will notify you by email.

How long does shipping take?
Shipping to most places in Canada and USA will take approximately 2->8 business days after your order is processed. Orders will be shipping from USA via UPS or Canada Post/USPS. Tracking information will be provided by email.

Order Cancellations
You are able to cancel your order up to the point of us having it packaged and shipping labels created. Once the order has been shipped sales are final and returns will not be accepted.

Returns
All orders are final sale and are not able to be returned.

Items damaged in transit
If any items were damaged in transit we ask that you report it to us within 7 working days. If the items are visibly damaged on receipt it’s best to sign the carrier’s delivery note accordingly if possible. We will work with you to fix or replace any components damaged in transit.

Warranty
We provide no warranty on the art pieces.